Privacy Policy & Cookie Information

Terms of Use

Your use of this website constitutes acceptance by you of the following Terms of Use:

This Site is owned and operated by HarperCollins Publishers Limited ("HarperCollins") and the information and materials appearing on the Site ("the Content") are displayed for personal, non-commercial use only. All software used on this Site and all Content included on this Site (including without limitation Site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of HarperCollins or its suppliers and is protected by international copyright laws.

None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder or otherwise in accordance with the terms of any subscription based service. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited.

The Site may include links to third party Internet websites which are controlled and maintained by others. These links are included solely for the convenience of users and do not constitute any endorsement by HarperCollins of the sites linked or referred to, nor does HarperCollins have any control over the content of any such sites.

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this Site, this cannot be guaranteed and price and availability information may change without notice.

The Site is provided by HarperCollins in good faith but HarperCollins does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

There is no guarantee that the Site will be free of infection by viruses or anything else which may be harmful or destructive.

HarperCollins reserves the right to add to or change these conditions of use. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access the Site after that time.

6. User information HarperCollins collects information on what pages are accessed or visited by consumers, as well as information volunteered by the consumer, such as survey information and/or site registrations. HarperCollins uses this information for internal review, in order to improve the content of the Site and to notify consumers about updates to the Site.

If you supply your email address or postal address on-line you will only be sent information for the purposes for which you provided your address but if you do not wish to receive e-mail from HarperCollins in the future, or if you wish to be removed from mailing lists, please let us know by sending an e-mail or writing to:

HarperCollins Publishers Limited
77-85 Fulham Palace Road
London, W6 8JB
Email: unsubscribe@harpercollins.co.ukmailto:unsubscribe@harpercollins.co.uk

LEGAL NOTICE
This website is owned and operated by HarperCollins Publishers Ltd ('HarperCollins')


Trade Marks:
HARPERCOLLINS, COLLINS, COLLINS GEM, BANK OF ENGLISH, BIG CAT, BARTHOLOMEW, COBUILD, FOURTH ESTATE, HARPERPRESS, HARPERSPORT, VOYAGER, THORSONS ELEMENT and the ‘fireandwater logo’ are registered trade marks or trade marks of HarperCollins Publishers Ltd, and no users of this site are permitted to copy or reproduce these trade marks, or allow anyone else to do so for any reason, without the prior written consent of HarperCollins.


Indemnification:
By using this website, you agree to indemnify HarperCollins and our agents, and any third party contributors to this website, against any loss, damages or expenses HarperCollins incurs arising out of any materials submitted by you and/or resulting from, or alleged to result from, your use of the content (including software), or the interactive areas in a manner that breaches or is alleged to breach the terms of use of this website.

Applicable Law:
This website, including the content and information contained herein, shall be governed by the laws of England and the courts of England shall be the place of jurisdiction. As such, the laws of England shall govern the disclaimer, legal notices, terms and conditions.





PRIVACY POLICY & COOKIE INFORMATION
The following statement explains the policy of HarperCollins Publishers Limited (‘HarperCollins’) in relation to the personal information we collect about you during your visit to a HarperCollins website.

1.Introduction
2.UK websites operated by HarperCollins
3.General Information
4.What is a cookie?
5.How HarperCollins uses your personal information
6.How HarperCollins stores your personal information
7.Access to your personal information
8.Users 16 and under
9.How to find and control your cookies
10.How to delete cookies
11.How to find out more about cookies

1. Introduction
This policy covers the use of personal information that HarperCollins collects when you visit one of our websites. This policy also gives you information about how HarperCollins use cookies, including how you may delete cookies.

During a visit to HarperCollins websites, you may be asked to provide personal information (including your email address and name) in order to receive or use specific services. Such services include competitions, special offers, direct marketing, promotions and newsletters.

By entering your personal details into the requested fields, you enable HarperCollins to provide you with the selected services. Whenever you provide such personal information to HarperCollins, we will treat that information in accordance with this privacy policy. HarperCollins endeavours to act in accordance with current legislation and aims to meet current Internet best practice, when using your personal information.




2. General Information
When you go to a website, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer. This is done on a repeat visit by checking to see, and finding, the cookie left there from the last visit.

Information supplied by cookies helps HarperCollins to provide all users of our websites with a better experience. It also assists us to analyse the profile and frequency of our visitors.

HarperCollins use independent measurement and research companies, to analyse non-personal information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded on our website. HarperCollins uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

4. What is a cookie?
A "cookie" is a small piece of information/data sent by a web page server to be stored on your computer’s hard drive, so it can be read back later from that browser. A cookie is generated by a web page server, which is basically the computer that operates a web site.

An example is when a browser stores your User IDs and password, so that you do not have to type them into the website on every visit. Cookies are also used to store preferences of start pages or favorite items when you visit a web page. Cookies tell a website when a user has returned and your website preferences.

Many website owners use cookies whenever a user visits their website in order to track online traffic flows.


5. How HarperCollins uses your personal information
HarperCollins uses your personal information to:

- improve customer service;
- give better access to products/services of interest;
- provide customers with product updates, benefits offers and announcements.
- understand better your needs and provide you with better service;
- help you complete a transaction with HarperCollins;
- communicate back to you; and
- personalise our websites for you.

From time to time, we may use your information to contact you for market research or to provide you with marketing information and newsletters relating to our goods and services. We will always give you the opportunity to opt out of receiving such direct marketing or market research contact each time you receive a new item of information. HarperCollins will not sell, rent or lease your personally identifiable information to others unless we have obtained your express permission or are required to do so by law.

HarperCollins will keep a record of your details. If you sign up to our newsletters your details will not be passed on to third parties, unless:

- you have given us your express consent;
- we are obliged to do so by law (this would include police investigations).
- we need to protect customer interests (such as legal liability); or
- in unusual circumstances, such as a company merger.

On this website, you can enquire about product or services, make requests, and register to receive materials. The types of personal information collected at these pages are name, addresses and contact details (including email addresses).

6. How HarperCollins stores your personal information
HarperCollins will store your personal information on our systems for as long as you use the service you have requested, and remove when requested by you, or when your data is no longer being used for its express purpose. For safety reasons, however, HarperCollins may store messaging transcript data (including message content, member names, times and dates) arising from the use of our websites.

Where personal information is held for people who are not a registered user of a HarperCollins website, but have taken part in other services (e.g. competitions), that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

7. Access to your personal information
You can find out about the information we hold on you by e-mailing HarperCollins at contact@harpercollins.co.uk. We will endeavor to send the information you require within 14 days of receipt of your e-mail.

8. Users 18 and under
If you are aged 18 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to HarperCollins's website. Users 18 or under without this consent are not allowed to provide us with personal information.

9. How to find and control your cookies
For information on how to find and control your cookies see: http://www.aboutcookies.org/Default.aspx?page=1

10. How to delete cookies
For information on how to delete cookies see: http://www.aboutcookies.org/Default.aspx?page=2

11. How do I find out more about cookies?
For FAQs on cookies see:
http://www.aboutcookies.org/Default.aspx?page=5
http://www.cookiecentral.com/
© HarperCollins Publishers Ltd – 2007.